Privacy policy

Version of October 22, 2026. Prepared under Brazilian Law No. 13,709/2018 (General Data Protection Law, LGPD).

1. Who processes the data

RDS Nutrition is maintained by , , , Brazil. The contact for privacy matters, including the data protection officer, is .

2. Roles

• Registration and access data of licensees and account users: the owner of RDS Nutrition is the controller.
• Data the licensee enters about farms, producers, animals and farm staff: the licensee is the controller and RDS Nutrition is the processor, handling these data only to provide the service and as instructed by the licensee.

3. Data processed

• Registration: name, e-mail, phone, account, access profile and, for the purchase, billing data.
• Access: date of last access, a device identifier generated by the system itself, device name, active session and technical server logs, such as IP address.
• Usage: number of files read with AI in the month, to control the quota.
• Content entered by the licensee: farms, producers, groups, diets, lab reports, milk records, weighings, animal photos and files sent for AI reading.

The institutional website does not use tracking cookies or advertising tools.

4. Purposes and legal bases

• Creating the account, authenticating access and providing the contracted service: performance of contract (art. 7, V).
• Controlling logins, devices and sessions, preventing fraud and protecting the system: legitimate interest (art. 7, IX) and security.
• Billing and tax obligations: compliance with legal obligation (art. 7, II).
• Answering contacts and announcing changes to the service: performance of contract and legitimate interest.

5. Who we share with

• Cloud infrastructure provider hosting the program's server (hosting, authentication and database). Servers may be located outside Brazil; international transfer follows art. 33 of the LGPD and the provider's contractual safeguards.
• Artificial intelligence service, only when the user sends a file for reading. The file is processed to extract the data and is not used by us for any other purpose.
• Payment processor, when billing goes through it, with the data needed for invoicing.
• Other users, only when the licensee shares a farm or registers its team.
• Authorities, when required by law or court order.

We do not sell or rent personal data.

6. Data stored on the device

To work offline, the system stores in the device's browser (local storage and IndexedDB) a copy of the farms opened, changes not yet sent, the device identifier and screen preferences. This copy is erased when you sign out. These data are not used for tracking.

7. Retention

Data are kept while the license is active. After the license ends, they are kept for 90 days in case of renewal and then deleted, except those the law requires to be kept, such as tax records, and access logs for the period set by the Brazilian Internet Civil Framework (Law No. 12,965/2014).

8. Security

Access requires login and password, the connection is encrypted and database rules restrict each user to the data of their account and the farms shared with them. No system is fully immune to incidents; if an incident poses a relevant risk, the affected people and the Brazilian Data Protection Authority (ANPD) will be notified.

9. Your rights

You may request at any time confirmation that we process your data, access, correction, anonymization or deletion of unnecessary data, portability, information about sharing and withdrawal of consent where consent is the legal basis, under art. 18 of the LGPD. Just write to . Requests about farm and producer data are forwarded to the licensee responsible for them.

You may also file a complaint with the Brazilian Data Protection Authority (ANPD).

10. Changes and contact

This policy may be updated. The version in force is always on this page, with the date at the top. Questions: .